Privacy Policy

1. Introduction

Buro Higgs respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and purchase our products.

2. Information We Collect

  • Name, mobile number, email address, and delivery address
  • Order and transaction details
  • Prescription uploads (if required for medicines)
  • Device, browser, and usage data for website analytics

3. How We Use Your Information

  • Process and deliver your orders
  • Verify prescriptions where required
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates or important service notifications

4. Payment Security

All payments are processed through secure and trusted payment gateways. Buro Higgs does not store or access your debit/credit card or banking details. Your transactions are protected with industry-standard encryption.

5. Data Protection & Storage

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Data is stored securely and accessed only by authorized personnel.

6. Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

  • Courier partners for delivery
  • Payment processors for transactions
  • Regulatory authorities if legally required

7. Cookies

Our website may use cookies to enhance browsing experience, analyze traffic, and improve services. You may disable cookies through your browser settings if preferred.

8. Your Rights

You may request access, correction, or deletion of your personal information at any time. Please contact our support team for assistance regarding your data.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page. Continued use of our website indicates acceptance of the revised policy.

10. Contact Us

For any privacy-related queries or requests, please contact our support team. We are committed to resolving concerns promptly and transparently.

Last updated: 5th Feb 2026
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